1.1 Thank you for visiting our website. Below, we provide information about how your personal data is processed when you use our website. Personal data means any information that can be used to personally identify you.
1.2 The data controller responsible for this website is Olivia Bennett. The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (as defined by the EU General Data Protection Regulation — GDPR).
1.3 This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential information (such as orders or enquiries). You can recognise an encrypted connection by the browser address bar beginning with "https://" and by the padlock icon.
When you use our website for informational purposes only (without registering or providing us with information), we collect only the data that your browser transmits to our server (known as "server log files"). This information is necessary to display the website and ensure its stability. The following data may be collected:
● Page visited
● Date and time of access
● Amount of data transferred (in bytes)
● Page from which you accessed our website (referrer)
● Browser used
● Operating system used
● IP address used (possibly anonymised)
The processing of this data is based on our legitimate interest in improving the stability and functionality of the website, in accordance with Article 6(1)(f) of the GDPR. The data is not transferred or used for any additional purposes unless there are specific indications of unlawful use, in which case the server logs may be reviewed at a later stage.
To make our website more user-friendly and enable certain features, we use cookies (small text files stored on your device). Some cookies are deleted at the end of your browsing session (session cookies), while others remain stored on your device so that your browser can be recognised on future visits (persistent cookies). These cookies may collect personal data such as browser information, location or IP address.
Persistent cookies are automatically deleted after a defined period, which varies depending on the cookie. Some cookies simplify the ordering process (for example, by saving products in your shopping cart). Where cookies process personal data, the processing is based on Article 6(1)(b) of the GDPR (performance of a contract) or Article 6(1)(f) of the GDPR (legitimate interest in ensuring optimal website functionality and an effective user experience).
We may work with advertising partners who also store cookies on your device when you visit our website (third-party cookies). Where applicable, we will provide information in this Privacy Policy about their use and scope.
You can configure your browser to notify you when cookies are being placed and decide individually whether to accept or reject them. The method for changing these settings varies depending on your browser; please refer to your browser's help menu. Some commonly used browsers include:
● Internet Explorer
● Firefox
● Chrome
● Safari
● Opera
If you reject cookies, certain features of the website may not be available.
When you contact us (for example, through a contact form or by email), we collect your personal data. The data collected is specified in the relevant form. We use this data exclusively to respond to your enquiry and manage any related technical matters.
The legal basis for this processing is our legitimate interest in responding to your enquiry in accordance with Article 6(1)(f) of the GDPR. If your contact relates to entering into a contract, Article 6(1)(b) of the GDPR also applies as the legal basis.
Once the matter has been resolved and there are no legal obligations requiring us to retain your data, your data will be deleted.
When you provide us with personal data to enter into a contract or create a customer account, we process this data in accordance with Article 6(1)(b) of the GDPR. The required information is specified in the relevant forms.
You may request the deletion of your account at any time by contacting the data controller at the address provided above. Once the contract has been completed or your account has been deleted, your data will be restricted from further processing for tax and commercial purposes and will be deleted once the applicable retention periods have expired, unless you have consented to further use of your data or such use is otherwise permitted by law.
If you subscribe to our newsletter, we will regularly send you offers and promotional communications. We only require your email address; any other information is optional and may be used to personalise our communications.
We use a "double opt-in" process. This means you will receive a confirmation email after subscribing, and we will only begin sending you the newsletter once you have clicked the confirmation link.
By activating the confirmation link, you consent to the processing of your data in accordance with Article 6(1)(a) of the GDPR. We record your IP address and the time of registration to help prevent misuse.
You can unsubscribe at any time by using the unsubscribe link included in the newsletter or by contacting us at info@oliviabennett-melbourne.com. Once you unsubscribe, we will remove your email address from our mailing list unless you have consented to another use of your data or further use is otherwise permitted by law.
If you provided your email address when making a purchase, we may send you offers for similar products by email without requiring additional consent. This is based on our legitimate interest in personalised direct marketing in accordance with Article 6(1)(f) of the GDPR.
You may object to receiving these communications at any time by contacting us.
